Shipping Policy

At EVER POINT, we're committed to providing a smooth, reliable, and transparent shipping experience for all our customers across the United Arab Emirates. Please read the information below before placing your order.

Processing Time

All orders are carefully reviewed and processed within 1–2 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Once your order has been shipped, delivery typically takes 3–7 business days depending on your location within the UAE.

While we always aim to deliver as quickly as possible, delivery times may occasionally vary due to factors beyond our control, including courier delays, public holidays, severe weather conditions, or other unforeseen circumstances.

Shipping Coverage

We currently deliver to customers throughout the United Arab Emirates (UAE).

At this time, we do not offer international shipping.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information (where available).

You can use the tracking details to monitor the progress of your delivery.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

From time to time, EVER POINT may offer promotional free shipping on eligible orders.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate before placing your order.

EVER POINT cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Delayed Deliveries

Although we work with trusted delivery partners, unexpected delays may occasionally occur.

If your order has not arrived within the expected delivery timeframe, please contact our customer support team and we'll be happy to assist you.

Damaged or Lost Shipments

If your package arrives damaged, defective, or appears to be lost during transit, please contact us within 48 hours of receiving (or expected receiving) your order.

Our support team will investigate the issue and work toward an appropriate resolution as quickly as possible.